Delete your Lantern Ants account and data
You can delete your account at any time, even if you no longer have the game installed. Choose the way that fits you.
1 In the game (fastest)
- Open Settings → Privacy & data → Delete account.
- Type the confirmation word and tap Delete account.
You need to be online. Your account is deleted straight away and the game starts a new guest colony on that device.
2 Without the game, if your account is linked to Apple or Google
- Tap Sign in with Apple or Sign in with Google below and use the same account you linked in the game.
- Check the username we show you, then tap Delete my account.
This runs exactly the same deletion as the button in the game.
3 Without the game, for a guest account (or if you cannot sign in)
Email privacy@lanternants.app with the subject "Lantern Ants account deletion" and include:
- your username,
- [[your support code (Settings → Privacy & data), if you can still see it]],
- roughly when you started playing and which device you used.
We may ask a question to make sure the account is yours. We finish within 30 days and confirm by email. Do not send passwords or card details.
Note: guest accounts that are not linked to Apple or Google are deleted automatically after 180 days without use.
What we delete
- Your account and player record, your usernames and colony names
- League history, Sparkle events and all-time totals
- Cloud saves (all 3 kept versions)
- Your notification registration (OneSignal)
- Your purchase customer record at RevenueCat
- Your usage analytics profile and its events (PostHog)
- Your sign-in record (Firebase)
- On the device you delete from: the local save, its backups and the widget data
What stays, and why
- Purchases stay in your App Store purchase history, because Apple keeps it, not us. You can restore non-consumable purchases on a new account.
- Crash reports (Sentry) are tied only to a random device ID, not to your account; they expire after about 90 days.
- Support emails you sent us are kept for 2 years unless you ask us to delete them too.
- A short list of IDs is kept for 48 hours so we can make sure no late data recreates your profile, then it is deleted.
- Information the law requires us to keep, for example for tax or fraud prevention, if any.
Before you delete
- Subscriptions are not cancelled by deleting your account. Cancel Colony Club in iOS Settings → [your name] → Subscriptions first.
- Deletion cannot be undone. Your colony, league place and username will be gone.
- Some third-party steps can take up to 24 hours to finish; we retry them automatically.
Delete only some data
You do not have to delete everything. You can:
- turn off usage analytics (Settings → Privacy & data → Usage analytics),
- reset ad choices (Settings → Privacy & data → Ad preferences),
- ask us to delete specific data, for example a support conversation or your username from the all-time table, by writing to privacy@lanternants.app. We will tell you if there is anything we must keep.
Read the full Privacy Policy at lanternants.app/privacy.